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Komatsu has developed into a global giant over the previous couple of decades thanks to their expertise and strength in the field of logistics, mining, excavating and construction. Utilizing progressive models and technological superiority, they remain at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded greatly. Utilizing their advanced manufacturing features and progressive design techniques, Komatsu has become acknowledged to fabricate the kind of durable and dependable forklift that clients across the globe have come to rely on. In 1976, Komatsu Forklift U.S.A., Inc was established to satisfy the increasing need for its goods in the North American marketplace. To better expenditures and efficiencies, a state-of-the-art plant was developed in Covington, Georgia in 1990, to consolidate all U.S. Komatsu Forklift product support and production operations.
Komatsu Forklift U.S.A. continues to meet the requirements and demands of their clients globally while remaining a leading manufacturer and provider of innovative lift trucks and lift truck accessories. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s happy clients along with their North American consumers.
Following years of delivering consumer service and maintaining rapport, Komatsu Forklift understands that meeting the customers’ needs is vital. All original product improvement at Komatsu begins first with the consumer. By welcoming contributions and criticism, they are able to establish customer wants and expectations then cultivate innovative designs and then build to exceed Komatsu Engineering Principles. Assuring customers that quality is designed from the beginning and sustained throughout the production, service and product sales processes, allows Komatsu to end up with a first-class product from start to finish.
Komatsu engineers are specialized experts in designing forklifts, construction equipment and heavy duty equipment. Their design skill and expertise assures that every new piece of equipment will last in the toughest environments and be able to withstand the roughest applications. Adherence to stringent engineering principles allows Komatsu Forklift to satisfy ISO 9001 standards. Computer aided design and strict in-house quality standards all add to top-quality lift truck products. Komatsu Engineering Standards translate the current and innovative expertise used in advanced mining and construction equipment into world class equipment.
The modern and well-organized manufacturing facility in Covington, Georgia is a full service plant. This state-of-the-art facility starts the manufacturing process with unrefined steel which is then welded, designed and prepared. Once assembled and painted the lift trucks are ready to leave the facility and enter the market. Maintaining quality control through the duration of the production process, assures customers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes given that a product is only as valuable as the individuals who sell and support it, their dealers make all the difference. Komatsu Forklift is proud of their committed dealer networks who strive to exceed expectations. Specialized in all elements from sales, service or operating training, or aftermarket support, their diverse network of knowledgeable and capable professionals are available. Komatsu Forklift Dealer locations across the nation have a Komatsu OEM components on-hand to provide the essential service required to keep customers’ operations running fluently. Computerized, real-time access with next day transport from their highly automated distribution center is an alternative option. The internet based K-Link system assists sellers with online parts management, service and acquisition for all major lift truck models.
At Komatsu Forklift U.S.A., Inc. they understand that their world-class businesses rely on Komatsu forklifts in their daily operations. So Komatsu focuses their attention on their national account clients permitting them to profit from an original partnership that lets them adapt their partnership in order to enhance consumer productivity and profits. Komatsu countrywide account clients have access to on-line parts and service support system and a inclusive fleet administration program, offering the ability for Komatsu to be their total solution for any forklift issues.
The dependable and efficient team at Komatsu Forklift U.S.A., Inc., are focused on offering their clients an exceptional experience whether or not it is through sales, training, maintenance, or aftermarket support. They want to ensure the level of customer service offered will help their clients meet or exceed their goals and develop a profitable business/client partnership in the process. Komatsu strives to identify with each of their customers’ distinctive methods of doing business and enjoys working together to develop a plan to best insure their ongoing success.